FREQUENTLY ASKED QUESTIONS

Straight answers before you schedule a demo

Learn how the platform fits existing systems, what implementation requires, and how companies typically begin.

What kind of business is Start Performance for?

We work with growing service, manufacturing, distribution, and B2B companies that have outgrown spreadsheets and disconnected tools. Our sweet spot is often an established business with roughly $2.5M to $10M in revenue, but company size alone does not determine fit.

Do I need to replace my current systems?

Usually not. We first look for ways to connect, modernize, or extend the systems that already work. Replacement only makes sense when an existing tool creates more risk or friction than value.

What is Linkology?

Linkology is the Start Performance product for custom applications that link the technologies, information, and work a company already depends on.

What can I start with?

Choose the Linkology core that matches the immediate need: Sales, Production, Service, or Admin. The best starting point is the bottleneck creating the most expensive delay, repeated work, or lack of visibility.

How quickly can we launch?

A focused Linkology configuration can often go live in under a week once the required information is available. Integrations and custom applications depend on scope and data quality.

Is Linkology all or nothing?

No. Start with the core that solves the immediate operating problem. Add connected cores and focused add-ons as the business grows.

What are the Linkology add-ons?

AI Interface attaches to any core, Knowledge Center supports any core, and Intelligent Analysis spans all cores. They add guided interaction, approved knowledge, and decision-ready analysis without changing the four core functions.

How does the AI Interface differ from a generic chatbot?

It uses approved content from your Knowledge Center and follows the tone, topics, and guardrails you choose. It can answer questions, capture leads, and route service requests.

What does setup include?

Setup can include function discovery, user roles, Linkology configuration, initial data planning, dashboards, and team onboarding. The exact scope is documented before work begins.

How is pricing determined?

Linkology starts as low as $259 per month per core function, plus a one-time setup and configuration fee. Add-ons, integrations, and custom development depend on scope.

STILL DECIDING WHERE TO BEGIN?

Talk through the bottleneck with someone who understands the work

You do not need a complete technical specification. Bring the process that keeps breaking down, and we’ll help make the next step clear.